Sentas Helpline

Call our free helpline for information and advice on home to school/college transport. We can advise on:

  • eligibility for home to school/college transport
  • application for home to school/college transport
  • how to appeal a local authority decision to refuse transport assistance
  • signpost you to relevant sections of law and Government guidance to support appeals against LA decisions
  • any other questions regarding home to school/college transport

Fees – Nothing, this is a completely free service.

Contact the helpline on: 07986768085

Advocacy support

Sentas can support your appeal against an LA decision to refuse to provide home to school/college transport from start to finish. This involves writing all appeal letters, liaising with the LA on your behalf (should you wish) and making a complaint to the local Government ombudsman should we not win the case using the Local Authority internal appeals process.

Fees – £20 to take on your case, with a further £30 fee payable only if we win your transport case.

For families on Low Income (i.e household income less than £17,000) this charge is halved to £10 to take on the case, with a further £15 fee if we win your case.

Group presentations

Do you run a parent group who needs advice on home to school/college transport? Sentas can give a presentation to your parent group on home to school transport, or even hold some surgeries in your area.

Fee – £150 plus transport and any accommodation costs (if required)

If you run a group that cannot afford this amount, please still contact Sentas to see if we are able to attend your group meeting, we will not let cost be a barrier to families getting the help that is needed.



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